Privacy Policy
This Privacy Policy explains how Montage Doku (“we”, “us”, “our”) collects, uses, and shares information when you use our websites, apps, and services (collectively, the “Service”).
Information we collect
- Account & profile information: information you provide such as name, email address, phone number, role, and profile details.
- Project & operational data: information you enter or upload while using the Service (for example: project details, attachments, photos, reports, checklists, or notes).
- Usage & device information: information about how you interact with the Service, including device identifiers, browser type, pages viewed, and diagnostic logs.
- Communications: messages you send to support or within the Service, and related metadata.
How we use information
- Provide, maintain, and improve the Service.
- Authenticate users and secure accounts.
- Operate core features such as projects, reporting, and collaboration workflows.
- Monitor performance, debug issues, and prevent abuse or fraud.
- Communicate with you about service updates, support, and administrative messages.
How we share information
We may share information in the following situations:
- Within your organization: data may be visible to other authorized users in your workspace based on roles and permissions.
- Service providers: trusted vendors that help us run the Service (for example hosting, analytics, messaging, and customer support).
- Legal & safety: if required by law or to protect rights, safety, and the integrity of the Service.
- Business transfers: if we undergo a merger, acquisition, or sale of assets.
Data retention
We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention may vary depending on the type of data and how it is used.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
Your choices
- You may update certain profile information through the Service, where available.
- You may request access, correction, or deletion of information, subject to applicable law and legitimate business needs.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above and, where appropriate, provide additional notice.
Contact
If you have questions about this Privacy Policy, please contact us through the support channels provided in the Service.